Public Library Computer Waiting Queues: Alternatives to the First-Come-First-Served Strategy

Stuart Williamson

Abstract


This paper summarizes the results of a simulation of alternative queuing strategies for a public library computer sign-up system.  Using computer usage data gathered from a public library, the performance of these various queuing strategies is compared in terms of the distribution of user wait times.  The consequences of partitioning a pool of public computers are illustrated as are the potential benefits of prioritizing users in the waiting queue according to the amount of computer time they desire.


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DOI: http://dx.doi.org/10.6017/ital.v31i2.2164

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License URL: http://creativecommons.org/licenses/by/3.0/

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ISSN:2163-5226

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