The Impact of COVID-19 on the Use of Academic Library Resources
The COVID-19 pandemic has greatly impacted higher education, including academic libraries. This paper compares the use of library resources (including interlibrary loan, website and discovery tool pageviews, database use, patron interactions, etc.) at three university libraries before and after the pandemic. The latter part of the 2019 and 2020 spring semesters are the time frames of focus, although two control time frames from earlier in those semesters are used to determine how the semesters differed when the coronavirus was not a factor. The institutions experienced similar patterns of use across many metrics.
Amy Harmon, “Inside the Race to Contain America’s First Coronavirus Case,” New York Times, February 5, 2020, sec. US, https://www.nytimes.com/2020/02/05/us/corona-virus-washington-state.html; Karin Fischer, “Colleges Brace for More-Widespread Outbreak of Coronavirus,” Chronicle of Higher Education, February 26, 2020, http://www.chronicle.com/article/Colleges-Brace-for/248123.
Bradley P. Tolppanen and Marlene Slough, “Providing Circulation Services in a Temporary Location,” Journal of Access Services 1, no. 4 (May 24, 2004): 125, https://doi.org/10.1300/J204v01n04_10.
The Carnegie Classification of Institutions of Higher Education, 2018 ed. (Bloomington: Indiana University Center for Postsecondary Research, 2018), https://carnegieclassifications.iu.edu/.
Christine Wolff-Eisenberg and Lisa Janicke Hinchliffe, “Academic Library Strategies Shift to Closure and Restriction,” Ithaka S+R (blog), March 15, 2020, https://sr.ithaka.org/blog/academic-library-strategies-shift-to-closure-and-restriction/.
“Cloud-Based Library Platform Keeps California Community College Libraries Operational during COVID-19 Crisis—System Is Now Live at 110 California Community Colleges,” Library Technology Guides, Current News Service and Archive, 2020, https://librarytechnology.org/pr/25004; “Springshare Responds to Remarkable Shift to Online Library Services,” Library Technology Guides, Current News Service and Archive, April 29, 2020, https://librarytechnology.org/pr/25116.
“COVID-19 Map,” Johns Hopkins Coronavirus Resource Center, accessed July 31, 2020, https://coronavirus.jhu.edu/map.html.
Emilija Sagaityte and Cate Ryan, “Historic Pandemic Poses Lasting Impact On Libraries, Scholarship,” Brown Daily Herald, March 31, 2020, https://www.browndailyherald.com/2020/03/31/historic-pandemic-poses-lasting-impact-on-libraries-scholarship/.
“Enrollment Data by Semester,” Valparaiso University Office of Institutional Effectiveness, accessed August 11, 2020, https://www.valpo.edu/institutional-effectiveness/institutional-research/enrollment-data/.
“Fall Enrollments: Five-Year Trend Data,” Northeastern Illinois University, accessed June 3, 2020, https://www.neiu.edu/sites/neiu.edu/files/documents/ysun2/Fall%202019%20Data%20Digest%205-year%20Enrollment.pdf.
Fischer, “As Coronavirus Spreads”; Colleen Flaherty, “Librarians Advocate Closing Campus Libraries during Coronavirus Pandemic,” Inside Higher Ed, March 19, 2020, https://www.insidehighered.com/news/2020/03/19/librarians-advocate-closing-campus-libraries-during-coronavirus-pandemic.
“Guidance for Interruptions of Study Related to Coronavirus (COVID-19),” US Department of Education Office of Postsecondary Education, updated June 16, 2020, https://ifap.ed.gov/electronic-announcements/030520Guidance4interruptionsrelated2CoronavirusCOVID19.
“ICOLC COVID19 Complimentary Expanded Access Specifics” (Google Doc), accessed May 8, 2020, https://docs.google.com/spreadsheets/d/1xiINlF9P00tO-5lGKi3v4S413iujYCm5QJoKUG19a_Y/edit?usp=sharing.
Karin Fischer, “As Coronavirus Spreads, Colleges Make Limited Allowances for Support Staff,” Chronicle of Higher Education, March 23, 2020, http://www.chronicle.com/article/As-Coronavirus-Spreads/248304.
“Libraries Respond: COVID-19 Survey Results (May 2020),” American Library Association, http://www.ala.org/tools/covid/libraries-respond-covid-19-survey.
“Libraries Respond: COVID-19 Survey” (instrument), American Library Association, May 2020, http://www.ala.org/pla/sites/ala.org.pla/files/content/advocacy/covid-19/Libraries-Respond-COVID-19-Survey-May-2020_5-12-20.pdf.
“Libraries Without Walls: Even Wider Access to Digital Resources During Pandemic | Penn State University,” Penn State News, April 8, 2020, https://news.psu.edu/story/614577/2020/04/08/research/libraries-without-walls-even-wider-access-digital-resources-during.
“Library Collection by Material Type: Fiscal Year 2018,” National Center for Education Statistics, accessed August 21, 2020, https://nces.ed.gov/ipeds/datacenter/InstitutionByName.aspx?goToReportId=1.
Lisa McGuire, “Planning for a Pandemic Influenza Outbreak: Roles for Librarian Liaisons in Emergency Delivery of Educational Programs,” Medical Reference Services Quarterly 26, no. 4 (December 2007): 1–13, https://doi.org/10.1300/J115v26n04_01.
Marc Vinyard et al., “A Pop-up Service Point and Repurposed Study Spaces: Maintaining Market Share During a Renovation,” Journal of Library Administration 58, no. 5 (July 4, 2018): 449–67, https://doi.org/10.1080/01930826.2018.1468193.
“Message to Libraries about COUNTER Usage during the Covid-19 Pandemic,” Project Counter, June 12, 2020, https://www.projectcounter.org/message-to-libraries-about-counter-usage-during-the-covid-19-pandemic/.
“Outmigration Numbers Increase, with Evidence of Tie to Budget Impasse,” Illinois Board of Higher Education, March 12, 2019, http://www.ibhe.org/PressReleases/2019.03.12-IBHE-Outmigration-Numbers-for-Web.htm.
S. D. Allen Iske and Linda G. Lengfellner, “Fire, Water & Books: Disaster Preparedness for Academic Libraries,” Professional Safety 60, no. 10 (October 2015), https://search.proquest.com/docview/1735009821?pq-origsite=summon; Daryl L. Superio, Stephen B. Alayon, and Mary Grace H. Oliveros, “Disaster Management Practices of Academic Libraries in Panay Island, Philippines: Lessons from Typhoon Haiyan,” Information Development 35, no. 1 (January 2019): 51–66, https://doi.org/10.1177/0266666917725905; Andy Corrigan, “Disaster: Response and Recovery at a Major Research Library in New Orleans,” Library Management 29, no. 4/5 (May 2008): 293–306, https://doi.org/10.1108/01435120810869084.
“Statement on the Global COVID-19 Pandemic and Its Impact on Library Services and Resources | ICOLC Website,” ICOLC Coordinating Committee, March 13, 2020, https://icolc.net/statement/statement-global-covid-19-pandemic-and-its-impact-library-services-and-resources.
“Survey: Libraries Examine Phased Building Re-Opening, Prepare Summer Programs,” American Library Association News and Press Center, June 3, 2020, http://www.ala.org/news/press-releases/2020/06/survey-libraries-examine-phased-building-re-opening-prepare-summer-programs.
Walter M. Fontane, “Assessing Library Services during a Renovation,” Journal of Access Services 13, no. 4 (October 1, 2016): 223, https://doi.org/10.1080/15367967.2016.1250643.
Copyright (c) 2021 Ruth Sara Connell, Lisa Wallis, David Comeaux
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.