Public Libraries Respond to the COVID-19 Pandemic, Creating a New Service Model

  • Jon Goddard North Shore Public Library

Abstract

During the COVID-19 pandemic, public libraries have demonstrated, in many ways, their value to their communities. They have enabled their patrons to not only resume their lives, but to help them learn and grow. Additionally, electronic resources offered to patrons through their library card have allowed people to be educated and entertained.

The credit must go to the librarians, who initially fueled, and have maintained this level of service by re-writing the rules—creating a new service model.

References

American Library Association, “Advocacy & Policy,” accessed October 15, 2020, http://www.ala.org/tools/covid/advocacy-policy.

Erica Freudenberger, “Programming Through the Pandemic,” Library Journal, May 22, 2020, https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-19.

Pew Research Center, “Internet/Broadband Fact Sheet,” June 12, 2019, accessed October 13, 2020, https://www.pewresearch.org/internet/fact-sheet/internet-broadband/.

Published
2020-12-21
How to Cite
Goddard, J. (2020). Public Libraries Respond to the COVID-19 Pandemic, Creating a New Service Model. Information Technology and Libraries, 39(4). https://doi.org/10.6017/ital.v39i4.12847
Section
Editorials