We Can Do It for Free!

Using Freeware for Online Patron Engagement

Abstract

The Free Library of Philadelphia’s online patron engagement has been continuous during the COVID-19 pandemic. The Special Collections Division rushed to generate substantial and engaging online programming using a variety of freeware systems so as not to burden our overworked IT department. We built a sustainable, flexible repository that is populated with videos, podcasts, games, exhibitions, and other activities which can be accessed by patrons of all ages and learning needs. The process has generated opportunities for our staff to interact in new and exciting ways with patrons as programming needs evolve. The model is easily adapted for other groups and institutions and may be a beneficial tool for library workers looking to promote online content. The repository can be found at http://www.bit.ly/FunWithFLPSpecColl.