A Library Website Redesign in the Time of COVID
A Chronological Case Study
In November 2019, Binghamton University Libraries initiated a website redesign project. Our goal was to create a user-centered, data-informed website with refreshed content and upgraded functionality. Originally, our redesign plan included in-person card-sorting activities, focus groups, and usability studies, but when the Libraries went remote in March 2020 due to the COVID-19 pandemic, we had to quickly reassess and adapt our processes and workflows. In this article, we will discuss how we completed this significant project remotely by relying on effective project management, communication, teamwork, and flexibility.
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