Public Library Computer Waiting Queues: Alternatives to the First-Come-First-Served Strategy

  • Stuart Williamson Metropolitan Library System

Abstract

This paper summarizes the results of a simulation of alternative queuing strategies for a public library computer sign-up system.  Using computer usage data gathered from a public library, the performance of these various queuing strategies is compared in terms of the distribution of user wait times.  The consequences of partitioning a pool of public computers are illustrated as are the potential benefits of prioritizing users in the waiting queue according to the amount of computer time they desire.

Author Biography

Stuart Williamson, Metropolitan Library System
Researcher
Published
2012-06-12
How to Cite
Williamson, S. (2012). Public Library Computer Waiting Queues: Alternatives to the First-Come-First-Served Strategy. Information Technology and Libraries, 31(2), 72-81. https://doi.org/10.6017/ital.v31i2.2164
Section
Articles