Public Library Computer Waiting Queues: Alternatives to the First-Come-First-Served Strategy
Abstract
This paper summarizes the results of a simulation of alternative queuing strategies for a public library computer sign-up system. Using computer usage data gathered from a public library, the performance of these various queuing strategies is compared in terms of the distribution of user wait times. The consequences of partitioning a pool of public computers are illustrated as are the potential benefits of prioritizing users in the waiting queue according to the amount of computer time they desire.
Published
2012-06-12
How to Cite
Williamson, S. (2012). Public Library Computer Waiting Queues: Alternatives to the First-Come-First-Served Strategy. Information Technology and Libraries, 31(2), 72-81. https://doi.org/10.6017/ital.v31i2.2164
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Section
Articles