A Comparative Analysis on the Effect of the Chosen ILSes on Systems and Technical Services Staffing Models

  • Ping Fu Central Washington University
  • Moira Fitzgerald Yale University


This analysis compares how the traditional ILS and the next-generation ILS impact systems and technical services staffing models at academic libraries. The method used in this analysis is to select two categories of ILSes—two well-established traditional ILSes and three leading next-generation ILSes—and compare them by focusing on two aspects: (1) software architecture, and (2) workflows and functionality. The results of the analysis show that the next-generation ILS will have substantial implications for library systems and technical staffing models in particular, suggesting that library staffing models should be redesigned and key librarian and staff positions be redefined to meet the opportunities and challenges brought on by the next-generation ILS.

Keywords: next-generation ILS, client-server computing, cloud computing, library staffing modes

Author Biographies

Ping Fu, Central Washington University

Ping Fu is an Associate Professor and Head of Technology Services in the Brooks Library at Central Washington University.

Moira Fitzgerald, Yale University
Moira Fitzgerald is an Access Librarian and Assistant Head of Access Services in the Beinecke Rare Book and Manuscript Library at Yale University.


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How to Cite
Fu, P., & Fitzgerald, M. (2013). A Comparative Analysis on the Effect of the Chosen ILSes on Systems and Technical Services Staffing Models. Information Technology and Libraries, 32(3), 47-58. https://doi.org/10.6017/ital.v32i3.3388