User Authentication in the Public Areas of Academic Libraries in North Carolina

  • Gillian (Jill) D Ellern Western Carolina University
  • Robin Hitch Western Carolina University
  • Mark A Stoffan Western Carolina University

Abstract

The clash of principles between protecting privacy and protecting security can create an impasse between libraries, campus IT departments, and academic administration over authentication issues with the public area PCs in the library. This research takes an in-depth look at the state of authentication practices within a specific region (i.e. all the academic libraries in North Carolina) in an attempt to create a profile of those libraries that choose to authenticate or not.  The researchers reviewed an extensive amount of data to identify the factors involved with this decision.

Author Biographies

Gillian (Jill) D Ellern, Western Carolina University

Associate Professor

Systems Librarian

University Library

Robin Hitch, Western Carolina University

Tech Support Analyst

University Library

Mark A Stoffan, Western Carolina University
Associate Professor
Head of DATS Department
University Library
Published
2015-06-15
How to Cite
Ellern, G. (Jill) D., Hitch, R., & Stoffan, M. A. (2015). User Authentication in the Public Areas of Academic Libraries in North Carolina. Information Technology and Libraries, 34(2), 103-132. https://doi.org/10.6017/ital.v34i2.5770
Section
Articles