Self-Archiving with Ease in an Institutional Repository: Microinteractions and the User Experience
Details matter, especially when they can influence whether or not users engage with a new digital initiative that relies heavily on their support. During the recent development of MacEwan University’s institutional repository, the librarians leading the project wanted to ensure the site would offer users an easy and effective way to deposit their works, in turn helping to ensure the repository’s long-term viability. The following paper discusses their approach to user-testing, applying Dan Saffer’s framework of microinteractions to how faculty members experienced the repository’s self-archiving functionality. It outlines the steps taken to test and refine the self-archiving process, shedding light on how others may apply the concept of microinteractions to better understand a website’s utility and the overall user experience that it delivers.
Bell, Suzanne and Nathan Sarr. “Case Study: Re-Engineering an Institutional Repository to Engage Users.” New Review of Academic Librarianship 16, no. S1 (2010); 77-89. doi: 10.1080/13614533.2010.509517.
Davis, Philip M. and Matthew J.L. Connolly. “Institutional Repositories: Evaluating the Reasons for Non-use of Cornell University’s Installation of DSpace.” D-Lib Magazine 13, no. 3/4 (2007). http://www.dlib.orghttp://www.dlib.org.
Dubinsky, Ellen. “A Current Snapshot of Institutional Repositories: Growth Rate, Disciplinary Content and Faculty Contributions.” Journal of Librarianship & Scholarly Communication 2, no. 3 (2014): 1-22. doi:10.7710/2162-3309.1167.
Ferguson, Anthony W. “Back Talk — Institutional Repositories: Wars and Dream Fields to Which Too Few Are Coming.” Against the Grain 18, no. 2 (2006): 85-86. http://docs.lib.purdue.edu/atg/vol18/iss2/14.
Google. “Library Support.” Google Scholar. http://scholar.google.com/intl/en-US/scholar/libraries.html
Hassenzahl, Marc. “User Experience (UX): Towards an Experiential Perspective on Product Quality.” In Proceedings of the 20th International Conference of the Association Francophone d’Interaction Homme-Machine, 10-15. New York: ACM Press, 2008. doi:10.1145/1512714.1512717.
Hassenzahl, Marc, Sarah Diefenbach and Anja Göritz. “Needs, Affect, and Interactive Products: Facets of User Experience.” Interacting with Computers 22, no. 5 (2010): 353–362. doi:10.1016/j.intcom.2010.04.002.
International Standards Organization. Human-Centred Design for Interactive Systems. ISO 9241-210. Geneva: ISO, 2010.
Kim, Hyun Hee and Yong Ho Kim. “Usability Study of Digital Institutional Repositories.” The Electronic Library 26, no. 6 (2008): 863–881. doi:10.1108/02640470810921637.
Kipphut-Smith, Shannon. “Good Enough: Developing a Simple Workflow for Open Access Policy Implementation.” College & Undergraduate Libraries 21, no. ¾ (2014): 279-294. doi:10.1080/10691316.2014.932263
Krug, Steve. Don’t Make Me Think: A Common Sense Approach to Web Usability. Berkeley: New Riders, 2000.
Law, Effie L-C, Virpi Roto, Marc Hassenzahl, Arnold P.O.S. Verneeren and Joke Kort. “Understanding Scoping and Defining User eXperience: A Survey Approach.” In Computer-Human Interaction 2009: User Experience, 719-728. New York: ACM Press, 2009.
Nielson, Jakob. “How Many Test Users in a Usability Study?” Nielsen Norman Group. 2012. http://www.nngroup.com/articles/how-many-test-users.
OpenDOAR. The Directory of Open Access Repositories – OpenDOAR. 2014. http://www.opendoar.org.
Saffer, Dan. Microinteractions: Designing with Details. Cambridge: O’Reilly, 2013.
Salo, Dorothea. “Innkeeper at the Roach Motel.” Library Trends 57, no. 2 (2008): 98-123. http://muse.jhu.edu/journals/library_trends.
Singeh, Feria Wirba, A Abrizah and Noor Harun Abdul Karim. “What Inhibits Authors to Self-Archive in Open Access Repositories? A Malaysian Case.” Information Development. 29, no. 1 (2013): 24-35. doi:0.1177/0266666912450450.
University of Southampton. ROARMAP: Registry of Open Access Repositories Mandatory Archiving. 2014. http://roarmap.eprints.org.
Veiga e Silva, Lena, Marcos André Gonçalves and Alberto H.F. Laender. “Evaluating a Digital Library Self-Archiving Service: The BDBComp User Case Study.” Information Processing and Management 43, no. 4 (2007); 1103-1120. doi:10.1016/j.ipm.2006.07.023.