Beyond Information Architecture: A Systems Integration Approach to Web-site Design

  • Krisellen Maloney
  • Paul J. Bracke


Users' needs and expectations regarding access to information have fundamentally changed, creating a disconnect between how users expect to use a library Web site and how the site was designed. At the same time, library technical infrastructures include legacy systems that were not designedf or the Web environment. The authors propose a framework that combines elements of information architecture with approaches to incremental system design and implementation. The framework allows for the development of a Web site that is responsive to changing user needs, while recognizing the need for libraries to adopt a cost-effective approach to implementation and maintenance.


Christina Wodtke, Information Architecture: Blueprints for the Web (Indianapolis: New Riders, 2003),

Louis Rosenfeld and Peter Marville, Information Architecture for the World Wide Web, 2nd ed. (Cambridge, Mass.: O'Reilly, 2002), 4.

Bob Gerrity, Theresa Lyman, and Ed Tallent, "Blurring Services and Resources: Boston College's Implementation of MetaLib and SPX," Reference Services Review 30, no. 3 (2002): 229-41; Barbara J. Cockrell and Elaine Anderson Jayne, "How Do I Find an Article? Insights from a Web Usability Study," Journal of Academic Librarianship 28, no. 3 (May 2002): 122-32.

Jesse James Garrett, Elements of User Experience (Indianapolis: New Riders, 2002); Rosenfeld and Marville, Information Architecture.

James S. Ghapery and Dan Ream, "VCU's My Library: Librarians Love It ... Users? Well Maybe," Information Technology and Libraries 19, no. 4 (Dec. 2000): 186-90; James S. Ghapery, "My Library at Virginia Commonwealth University: Third Year

Evaluation," D-Lib Magazine 8, no. 7 /8 (July/ Aug. 2002). Accessed July 16, 2003,

University of Louisville Libraries Web site (2003). Accessed July 16, 2003,

Craig Larman, Applying UML and Patterns: An Introduction to Object-Oriented Analysis and Design (New Jersey: Prentice Hall PTR, 1998); Martin Fowler, Analysis Patterns: Reusable Object Models (Boston: Addison-Wesley, 1997); James Rumbaugh, Ivar Jacobson, and Grady Booch, The Unified Modeling Language Reference Manual (Boston: Addison-Wesley, 1999); Robert C. Seacord, Daniel Plakosh, and Grace A. Lewis, Modernizing Legacy Systems: Software Technologies, Engineering Processes, and Business Practices (Boston: Addison-Wesley, 2003).

Seacord, Plakosh, and Lewis, Modernizing Legacy Systems, 9.

How to Cite
Maloney, K., & Bracke, P. J. (2017). Beyond Information Architecture: A Systems Integration Approach to Web-site Design. Information Technology and Libraries, 23(4), 145-152.