FRUEHAN, Parker; HELLYAR, Diana. Expanding and Improving Our Library’s Virtual Chat Service: Discovering Best Practices When Demand Increases. Information Technology and Libraries, [S. l.], v. 40, n. 3, 2021. DOI: 10.6017/ital.v40i3.13117. Disponível em: https://ital.corejournals.org/index.php/ital/article/view/13117. Acesso em: 29 mar. 2024.