• Editor's Comments

  Robert Gerrity

  1

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• Editorial Board Thoughts: Appreciation for History

  Cynthia Porter

  2-3

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Articles

• Extending IM beyond the Reference Desk: A Case Study on the Integration of Chat Reference and Library-Wide Instant Messaging Network

  Ian Chan, Pearl Ly, Yvonne Nalani Meulemans

  4-24

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• METS as an 'Intermediary' Schema for a Digital Library of Complex Scientific Multimedia

  Richard Gartner

  24-35

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• Trends at a Glance: A Management Dashboard of Library Statistics

  Emily G Morton-Owens, Karen L Hanson

  36-51

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• Improving Independent Student Navigation of Complex Educational Web Sites: An Analysis of Two Navigation Design Changes in LibGuides

  Kate A Pittsley, Sara Memmott

  52-64

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• Eclipse Editor for MARC Records

  Bojana Dimić Surla

  65-75

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• The Next Generation Integrated Library System: A Promise Fulfilled?

  Yongming Wang, Trevor A Dawes

  76-84

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• Learning to Share: Measuring Use of a Digitized Collection on Flickr and in the IR

  Melanie Schlosser, Brian Stamper

  85-96

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