Lessons Learned: A Primo Usability Study
DOI:
https://doi.org/10.6017/ital.v35i1.8965Abstract
The University of Houston Libraries implemented Primo as the primary search option on the library website in May 2014. In May 2015, the Libraries released a redesigned interface to improve user experience with the tool. The Libraries took a user-centered approach to redesigning the Primo interface by conducting a "think-aloud" usability test in order to gather user feedback and identify needed improvements. This article describes the methodology and findings from the usability study, the changes that were made to the Primo interface as a result, and implications for discovery system vendor relations and library instruction.
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Ibid.; Perrin et al., “Usability Testing for Greater Impact : A Primo Case Study.”
Jarrett, “FindIt@ Flinders”; Nichols et al., “Kicking the Tires”; Hanrath and Kottman, “Use and Usability of a Discovery Tool in an Academic Library”; Majors, “Comparative User Experiences of Next-Generation Catalogue Interfaces.”
Comeaux, “Usability Testing of a Web-Scale Discovery System at an Academic Library”; Thomsett-Scott and Reese, “Academic Libraries and Discovery Tools.”
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Mahoney and Leach-Murray, “Implementation of a Discovery Layer”; Perrin et al., “Usability Testing for Greater Impact : A Primo Case Study.”
Mahoney and Leach-Murray, “Implementation of a Discovery Layer”; Nichols et al., “Kicking the Tires”; Niu, Zhang, and Chen, "Study of User Search Activities with Two Discovery Tools at an Academic Library."
Thomsett-Scott and Reese, “Academic Libraries and Discovery Tools.”
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