Beyond Information Architecture: A Systems Integration Approach to Web-site Design

Krisellen Maloney, Paul J. Bracke

Abstract


Users' needs and expectations regarding access to information have fundamentally changed, creating a disconnect between how users expect to use a library Web site and how the site was designed. At the same time, library technical infrastructures include legacy systems that were not designedf or the Web environment. The authors propose a framework that combines elements of information architecture with approaches to incremental system design and implementation. The framework allows for the development of a Web site that is responsive to changing user needs, while recognizing the need for libraries to adopt a cost-effective approach to implementation and maintenance.


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References


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DOI: https://doi.org/10.6017/ital.v23i4.9656

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